Get in touch

To find out more about Dnister’s products and services, to become a member or for any enquiries about our new Visa Debit Card, contact us.
If your Cuecard or Visa Debit card is lost or stolen, immediately contact the applicable number listed below for Lost or Stolen Cards.

Lost or Stolen Cards

Australia wide toll free
ph 1800 621 199

From overseas Visa Cards
ph +61 2 9959 7686

From overseas Cuecards
ph +1800 621 199

Call

mon – fri 9.00am – 5.30pm AEST
sat 9.00am – 12.00pm AEST
ph 1800 353 041

From overseas
ph +61 1800 353 041

Post

PO Box 569
Essendon North Victoria 3041

Email

Online enquiry

Visit a Branch

    Head Office

    912 Mt. Alexander Road
    Essendon VIC 3040

    PO Box 569
    Essendon North VIC 3041

    p: 03 9377 1100
    e: admin@dnister.com.au

    mon -thu 9:30am – 4:00pm
    fri 9:30am – 4:30pm

    NewsXpress 21-23 Milton Street
    Bell Park VIC 3215

    ph 1800 353 041
    mon – fri 9.00am – 5.30pm AEST
    e: admin@dnister.com.au

    mon 9:00am – 1:00pm
    wed 9:00am – 1:00pm
    fri 1:00pm – 5:00pm

    tue, thu, sat – closed

    62 Orsmond Street
    Hindmarsh SA 5007

    PO BOX 253
    Brompton SA 5007

    ph 1800 353 041
    mon – fri 9.00am – 5.30pm AEST
    e: admin@dnister.com.au

    mon-thu 9:30am – 3:30pm
    fri  9:30am – 4:30pm

    32-34 Parnell Street
    Strathfield NSW 2135

    p: 02 9747 6279

    ph 1800 353 041
    mon – fri 9.00am – 5.30pm AEST
    e: admin@dnister.com.au

    Agency Hours (General*)
    thu 9:00am – 1:00pm
    sat 9:00am – 1:00pm

    mon, tue, wed, fri – closed

    *Sydney is an agency and may not operate on the days specified. In the event the agency is unattended please contact head office on 1800 353 041.

    Please note: Perth branch is an agency and operates on Sundays from around 11am – 12 midday.

    20 Ferguson Street,
    Maylands WA 6051

    PO Box 154
    Maylands WA 6051

     

    Please be advised that our branches in Essendon, Geelong and Adelaide will be closed on:

    Australia Day
    Monday 26th January 2026

    Please note – as this is a national public holiday the call centre will be closed.

    Our regular opening hours will resume on Tuesday 27th January 2026.

    We apologise for any inconvenience this may cause and look forward to welcoming you back when we reopen.