At Dnister’s Annual General Meeting in November, we proudly unveiled a new chapter for our organisation: a new name and refreshed identity as Dnister Bank. From Monday 16th March, our new name and look will replace current branding for Dnister Ukrainian Credit Co-operative Ltd.
Our refreshed brand continues to honour Dnister’s Ukrainian and Latvian heritage, while positioning us for growth and sustained success. It reflects who we are today: a trusted, values-led, member-owned bank committed to helping our members and communities thrive.
While Dnister’s look will evolve, what matters most remains unchanged – our people, our service, and our dedication to every member. There will be no impact on member accounts or access and members do not need to do anything.
Below you’ll find further information about our brand transition.
When will the change happen and what will this look like?
From 16th March, you’ll start seeing the Dnister Bank name and refreshed branding across:
What does this mean for members?
There will be no impact on member accounts, access or services beyond a new look. Members don’t need to do anything and can continue banking with us exactly as you do today.
What’s staying the same?
While our look is evolving, who we are is not changing.
Cards and payments
There will be no changes to existing Visa Debit Cards, and members can continue using their current cards as normal. When your card expires, you’ll be issued a new Visa Debit Card in the new Dnister Bank branding, with the option to choose between a Ukrainian- or Latvian-inspired design.
If you have your Visa Debit Card saved in a digital wallet (such as Apple Pay or Google Pay), it will continue to work as normal and members do not need to take any action. In future, instructions will be provided if you would like to update your digital card to the new brand, but this is not a functional requirement.
Cheques and Cue Cards will not be rebranded and will be decommissioned in the near future – further information on this as well as alternatives to ensure a smooth transition will be communicated in advance. Members can continue using their current cheques and Cue Cards in the meantime.
Why is Dnister making this change?
Dnister is evolving to better serve our current members and our communities for generations to come. This change helps us better explain who we are and what we do, while continuing to operate as the same trusted, member-owned organisation. It supports our ability to grow with purpose and serve with heart, continuing to invest in our communities for many more decades.
Hear more about why we’re introducing the Dnister Bank name and what this change represents for our organisation and our communities in this short video message from our CEO, Ashley Hood, shared at our AGM in November.
Looking ahead
For many of our members and community partners, Dnister has been part of your life for many years. Others may be new to Dnister but equally connected to our values and community spirit.
We’re proud of where we’ve come from and are excited about what lies ahead for Dnister Bank as we continue this journey together.
If you have any questions, our team is always here to help. To discuss the change, please contact our Member Services team on 1800 353 041.
UA: Наша команда завжди поруч, готова допомогти та відповісти на ваші питання.
Щоб поспілкуватись про це оновлення з представником нашої команди українською мовою, зателефонуйте до нашої служби підтримки за номером 1800 353 041.
LAT: Ja vēlaties par šo atjauninājumu parunāt ar mūsu komandas locekli latviešu valodā, lūdzu, zvaniet klientu apkalpošanai pa tālruni 1800 353 041.
